Automated Decision Support Systems in Public Case Management: The Swedish Social Insurance Agency´s Use of an AI System to Assist the Assessment of Medical Certificates  (co-organised with Health Law Research Environment).

Assistant Senior Lecturer Lena Enqvist, Umeå University.

In legal discussions about public authorities' increased uptake of technologies to perform their tasks, much focus has been on the legal conditions for fully automated decision-making. However, authorities are also increasingly utilising technologies as decision support systems to assist their case management and decision-making – often for aiding those assessments deemed too complex and context-dependent to be fully automated. Although decision support systems are used in interaction with (human) caseworkers, they can still affect the decision-making of the authorities in ways that raises legal questions about how to secure their safe and lawfully compliant use. For example, regarding what risk assessments the authorities must perform before introducing an automated decision support system to their case management. Or regarding suitable safeguards to prevent the systems from advancing a practical application that overlooks the specific circumstances of individual cases. The Swedish Social Insurance Agency's use of an AI system to assist caseworkers in the assessment of medical certificates within the framework of sickness and activity compensation cases will be used as one example to project these discussions against. 

The seminar will be held in English.

Please register to offentligratt [at] jur [dot] lu [dot] se (offentligratt[at]jur[dot]lu[dot]se) no later than three days before the seminar.